Refund policy
STACKOR Return & Refund Policy
At Stackor, we want you to be satisfied with your purchase. Please review our policy below before placing an order.
Returns
We accept returns within 14 days of delivery.
To be eligible for a return:
- Item must be unworn, unwashed, and in original condition
- All original tags must be attached
- Item must be returned in original packaging
Items that do not meet these conditions will not be accepted.
Refunds
Once your return is received and inspected, we will notify you of approval or rejection.
- Approved refunds will be issued to your original payment method
- Please allow 5–10 business days for processing after approval
- Shipping fees are non-refundable
Exchanges
We offer exchanges for size issues or defective items, depending on stock availability. If your size is unavailable, you may be offered a refund or store credit.
Non-Returnable Items
- Final sale items
- Discounted/promotional items (if marked final sale)
- Worn, washed, or damaged items not caused by manufacturing issues
Damaged or Incorrect Orders
If you receive a damaged or incorrect item, contact us within 48 hours of delivery with clear photos for assistance.
Contact Us
For all returns, refunds, or order issues:
📧 Email: stackorstudio@gmail.com
📲 Instagram: @stackorstudio
We respond within 24–72 hours.
